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Airport Pickup Procedures



Passengers may wait until the flight lands and then call from the airport to request a pick up. At JFK LaGuardia airports and NWK, a caller should anticipate up to a 20 minute wait for the car. We will advise the caller where to meet the cat. Although this method has the disadvantage of having the caller wait for the cat to arrive, it is the most economical way to facilitate an airport pick up by avoiding waiting time generated by flight delays, “Meet and Greet” charges and parking.

 Passengers may make an advanced reservation and request our “Meet and Greet” service. The driver will be given the flight information and will be instructed to meet the passenger at the baggage area or gate while holding a sign with the passengers name on it. This method eliminates the wait for a car, while positioning the driver inside the terminal where he is able to assist the passenger with luggage. There is a parking free and $10.00 “Meet and Greet” charge for this service.

Passengers may make an advanced reservation with the option of meeting the car and driver at a pre-determined location outside the terminal. This method offers the advantage of eliminating the wait for a car also eliminating parking and “Meet and Greet” charge.

Regardless of the procedure that the passenger selects for airports pick ups, waiting time may be generated because of flight delays. Our dispatchers minimize these waiting time charge by monitoring all reservations and adjusting pick up times accordingly. However, airline flight information is sometimes not reliable which may cause waiting time. Waiting time may also result from baggage and runway delays. In the event you do not make contact with your car/driver please call our dispatch center to expedite your pick up. If a call is not placed to locate your car and driver and the passenger selects other means of transportation, a fee for a show and parking fee (where applicable) will be charged to the account or credit card.



Waiting Time….. $45 per hour billed at 70¢ per minute

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